Shipping Policy

UK deliveries:

  • 1 Dry goods are shipped Monday to Thursday, unless arranged otherwise, Livestock shipped Monday to Wednesday
  • 2 Orders are usually dispatched same day if ordered by 10am
  • 3 We use Royal Mail for most deliveries within the UK, larger items are sent via courier
  • 4 In order to cut down on paper use, all invoices are sent with your order confirmation email after being shipped
  • 5 Custom orders have an extended processing time, this will be explained in detail at point of sale
  • 6 Livestock orders have a live arrival guarantee within the UK only

International deliveries:

  • 1 Dry goods are shipped on Monday, unless arranged otherwise
  • 2 We DPD, UPS and DHL for international deliveries
  • 3 International orders are usually dispatched within 2 days
  • 4 All international orders are shipped via a tracked and signed for service, so please ensure somebody will be available at the delivery address to sign for the goods
  • 5 Custom orders have an extended processing time, this will be explained in details at point of sale
  • 6 We DO NOT offer a live arrival guarantee on livestock orders from outside the UK due to delays that can arise in shipping. If you are ordering livestock from outside the UK, you do so at your own risk.
  • 7 International deliveries from outside the EU may be subject to additional charges such as import duties and tax. It is the sole responsibility of the buyer to borne any additional charges required
  • 8 We DO NOT ship livestock to the USA, China, Australia or New Zealand

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